Privacy policy

Privacy Policy

Last Updated: 22 Jan 2026

This Privacy Policy explains how skoroX Technologies LLP, operating under the brand GoSeller, collects, processes, and protects personal information when individuals use our website, mobile application, or related digital services (collectively, the “Platform”). By accessing the Platform, you consent to the practices described in this Policy in accordance with applicable laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (India), and the General Data Protection Regulation (GDPR) (EU), where applicable.

1. Scope & Overview

This Policy applies to all users who browse, register, or interact with the Platform. It outlines:

  • What information we collect
  • How we use and share that information
  • Your rights and choices
  • Our security and compliance practices

 

2. Categories of Data We Collect

2.1 Information You Provide

  • Name, email address, phone number
  • Business details (company name, location, industry)
  • Login credentials or third‑party authentication data
  • Uploaded files such as product images, catalog data, or contact lists
  • Billing and payment information (processed securely by third‑party gateways)

2.2 Information Collected Automatically

  • IP address and approximate location
  • Device type, operating system, and browser details
  • Pages viewed, time spent, and interaction patterns
  • Referring URLs and clickstream behavior
  • Analytics data from Shopify and integrated tools

2.3 Cookies & Tracking Technologies

We use cookies, tags, and similar technologies for:

  • Session management
  • Analytics and performance monitoring
  • Personalization
  • Marketing and remarketing

You may disable cookies through your browser settings.

 

3. How Your Data Is Used

We process personal data to:

  • Operate and maintain the Platform
  • Manage accounts and provide customer support
  • Process orders, payments, and service requests
  • Send service‑related notifications and updates
  • Deliver marketing communications (with opt‑out options)
  • Improve Platform performance and user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory requirements

 

4. Legal Basis for Processing (GDPR – EU/EEA Users)

Where GDPR applies, we rely on:

  • Consent – For marketing and optional features
  • Contractual Necessity – To provide requested services
  • Legal Obligation – To comply with applicable laws
  • Legitimate Interests – To improve services and ensure security

 

5. Definitions

  • Service – GoSeller’s website, mobile app, and ecommerce features
  • Personal Data – Information identifying an individual
  • Usage Data – Automatically collected interaction data
  • Cookies – Small files stored on your device
  • Data Controller – GoSeller
  • Data Processor – Third parties processing data for GoSeller
  • Data Subject – Any individual whose data is processed
  • Consent – Voluntary agreement to data processing

 

6. Sharing of Personal Data

We do not sell personal data. We may share information with:

  • Service Providers – Payment processors, hosting providers, analytics tools
  • Business Partners – In case of mergers, acquisitions, or restructuring
  • Regulatory Authorities – When required by law

All third parties must process data securely and only for authorized purposes.

 

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Maintain business and financial records
  • Meet legal and regulatory obligations

Data no longer required is securely deleted or anonymized.

 

 

8. Your Rights

Depending on your jurisdiction, you may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data
  • Objection to certain processing activities
  • Withdrawal of consent

Additional GDPR Rights

  • Data portability
  • Restriction of processing
  • Right to lodge a complaint with a Data Protection Authority

 

9. Security Measures

We implement safeguards such as:

  • Encrypted data transmission (HTTPS/SSL)
  • Access controls and authentication
  • Regular security audits and monitoring
  • Secure third‑party infrastructure

No system is completely secure; users should take precautions such as using strong passwords.

 

10. International Data Transfers

Your data may be transferred to countries outside your residence. Where required, we use safeguards such as Standard Contractual Clauses.

 

11. Children’s Privacy

The Platform is not intended for individuals under 18. If we become aware of data collected from minors, it will be deleted promptly.

 

12. Updates to This Policy

We may update this Policy periodically. Significant changes will be communicated via the Platform or email. Continued use of the Platform indicates acceptance of the updated Policy.

 

13. Contact Information

skoroX Technologies LLP
Brand: GoSeller
Email: mygoseller@gmail.com
Website: www.mygoseller.com